Frequently asked questions

- You can make payments with credit or debit cards via our online payment system, which supports 3D Secure, regardless of your bank.

- Delays in sending the activation code may occur due to system overload or technical problems. If the code has not arrived after one hour, please use the "Quick contact" form on the website to inform us.

- The transaction may not yet be displayed in the system as the bank has not yet confirmed the payment. As soon as the payment has been approved, your account will be activated automatically. If you have any further problems, you can inform us via the contact area.

- Check whether you have opened your account on several devices at the same time. Make sure that Caps Lock is switched off and ensure that the login details are correct. If there are still problems, please contact us using the " Contact" form.

- If your profession does not appear in the list, select the "Other" option and add it manually.

-Yes, you can make multiple registrations if you use different e-mail addresses. However, each registration requires a separate payment.

However, you can make several registrations by using different e-mail addresses. Please note that a separate payment must be made for each registration.

- Our app is not available as we offer our services exclusively via our website.

- We do not offer installment payment options. However, you can talk to your bank about possible installment plans for payment.

- All payments are processed in euros, as JIG is a European-based organization.

-The consultation process begins with registration and includes all subsequent steps up to the review and notification of the result. If desired, the process can be extended to gain access to further opportunities.

- JIG provides you with an entry point for your long-term planned journey abroad, guides you in developing your career and vision, and supports you through the challenges that may arise during the process. JIG will help you grow and become a global citizen.

If you have been blacklisted by banks in your country, you will not be able to obtain a visa. Your country may refuse to allow you to leave. Even if your country allows you to leave, Germany will probably reject your visa application.

You should first consult with your attorney regarding your ongoing legal case. Based on factors such as the nature and status of the case, you can proceed with the process according to your attorney's instructions.

If you encounter a bad situation in Germany, the first place you should contact is the nearest consulate in your country. In case of health problems, do not hesitate to seek help from your family doctor or a hospital, and in serious situations you can get assistance from the nearest police station.

Your previous travels could affect your application. If you have recently traveled to China, this could negatively affect your visa status. Apart from this, no other problems should arise.

Since you have a diploma, you can apply for a visa during your Master's degree course. If you meet the required conditions, you are eligible for a visa. If your application is rejected, you will receive an explanation as soon as possible as to why this is the case.

If you wish, the consultation process can be extended to give you access to more exclusive opportunities and job offers. If you would like this, you can contact us via the "Contact" section.

German and good English skills are definitely required for day-to-day work. However, depending on the role (e.g. English may be sufficient for software developers), German may not be required in your work environment. This may vary depending on where you work. You may be expected to have an advanced level of German or an intermediate level of English.

Unfortunately, we cannot guarantee that you will be hired. However, if you would like to request a separate consultancy service on this topic, you can contact us via the "Contact" section.

Yes, if you are unhappy with your current job or have changed your mind, you can change careers after a job change.

Professional training certificates are valid. The institution where you would like to work can request and check these certificates. Your skills will be assessed accordingly and if the appropriate conditions are met, you can start work.

Your application may have been rejected for various reasons. You can view the reasons for rejection in our "Frequently asked questions" section. If the reason for your rejection is not listed there, please contact us.

Yes, your account can be permanently deleted if you wish. If you change your mind, you can create a new account later.

All you need to do to join the system is to register. There is no difference between non-EU and EU citizens in the system, which aims to make you a global citizen.

Green passports are issued to government officials and civil servants. To obtain a work visa in Germany, you must cancel your green passport and switch to a regular (Maroon) passport.

You cannot leave your country without a passport. In addition, you must obtain your passport from your country during the process. In short, you can start the process without a passport, but you must obtain one during the process.

Your visa application may have been rejected for various reasons. You can view the possible reasons for rejection in our "Frequently asked questions" section. If the reason for your rejection is not listed there, please contact us.

You can create a registration for each member of your family. If your conditions are suitable, you can bring your family to Germany. The only requirement is that you fulfill the necessary conditions.

Your expenses situation in Germany depends on the agreement you make with your employer. For more detailed information on expenses beyond travel and subsistence costs, you should contact the employer or company directly.

When you arrive in Germany, you can receive support from JIG in finding accommodation. We can extend our counseling services according to your needs. If you have such a request, please contact us for further details.

Like any person living in Germany, you have the right to start a family. This can be with a German citizen or a citizen of another country who has come through JIG. No distinction is made in this respect.

To ensure a smoother process, you should extend your passport before the visa application is started. You will need to visit your local registration office to extend the validity of your passport.

Your application may have been rejected by JIG for various reasons. You can view the possible reasons for rejection in our "Frequently asked questions" section. If the reason for your rejection is not listed there, please contact us.

Yes, during your time in Germany you can invest in the country and acquire property.

This situation is outside the scope of our advisory services, but we can extend our services to help you if you wish.